At The Vastraa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website, www.thevastraa.in.
- Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect:
Full name
Mobile number
Email address
Billing and shipping address
Payment and transaction details
Order and purchase history
Information provided when contacting customer support
Website usage and technical information such as IP address, browser type, and device information
We only collect information that is reasonably required to provide our products and services.
- How We Use Your Information
The information collected may be used to:
Process and deliver your orders
Process payments and refunds
Provide customer support
Confirm and communicate order status
Respond to your queries and requests
Improve our products, services, and website
Prevent fraudulent or unauthorized transactions
Comply with applicable legal and regulatory requirements
Send promotional or marketing communications where permitted
3. Payment Information
Payments made through our website may be processed by third-party payment service providers. We do not store complete debit/credit card details on our servers.
Payment information is handled by the applicable payment service provider according to its privacy and security practices.
- Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and improve our services.
You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.
- Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, including:
Payment gateway and payment service providers
Courier and logistics partners
Website hosting and technology service providers
Customer support providers
Government authorities or regulatory bodies where required by law
Information is shared only to the extent necessary to provide services, complete transactions, or comply with legal obligations.
- Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal information only for as long as necessary to provide our services, complete transactions, maintain business records, resolve disputes, and comply with applicable legal requirements.
When information is no longer required, it may be securely deleted or anonymized.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of such third-party websites.
We recommend reviewing the privacy policies of those websites before providing personal information.
- Children’s Privacy
Our website and services are not intended for children below the applicable legal age to independently provide personal information. We do not knowingly collect personal information from children without appropriate consent.
- Your Rights
Subject to applicable laws, you may request to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Withdraw consent for certain communications
Raise concerns regarding the processing of your personal information
To exercise these rights, you may contact us using the details provided below.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable laws.
Any updated version will be published on this page.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: info@thevastraa.in